Shipping & Returns
Shipping and Returns
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Shipping
Please note orders do not ship the same day - most orders are shipped within 3-5 business days. Orders do not ship on weekends or national holidays.
Delivery estimates are based on the day shipped and not the day ordered.All orders are shipped through USPS.
Your shipping confirmation email will provide an updated package arrival time. Tracking availability varies based on the types of items purchased, the selected shipping method, and the carrier of your item. Please note, it may take up to 48 hours for a carrier to scan your order into the tracking system. This means your tracking number may not provide updates for up to 48 hours.
If you have any concerns about delivery or availability, please contact our team via email at hotheadzus@gmail.com
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Returns
You can return eligible items within 15 days. All returned items must be unworn, unwashed, and in new condition to be eligible for a refund.
The customer is responsible for return shipping charges.
You can expect a refund to be issued for your return within 10 days of being received back at our warehouse. All refunds are returned back to the original form of payment, and may post within 2-3 business days depending on your financial institution.
Email us at hotheadzus@gmail.com
All returns are subject to a $5.00 processing fee.